On Feb 25, 7:54=A0pm, PaulMaudib <n...@[EMAIL PROTECTED]
> wrote:
> On Mon, 25 Feb 2008 12:41:41 -0800 (PST), Alex <sama...@[EMAIL PROTECTED]
>
> wrote:
>
>
>
>
>
> >Hi,
>
> >My wife as a Razr that's about 15 months old, and about 4 months after
> >getting the phone we left it in the cupholder of our car where a
> >fastfood soda cup had been and leaked leaving about 1/2 inches of
> >water. =A0The water seeped into the phone just enough to moisen the dot
> >and turn it red, but the phone has never had an issue due to this.
>
> >Now, the henge of the phone has started getting very wobbly, and from
> >time to time when talking on it, it just dies. =A0It's due to the henge
> >because about 3 out of 5 times you can recreate the issue by talking
> >on it and moving the screen ****tion of the phone side to side to
> >recreate the issue.
>
> >I know when i take the phone back to Alltel they'll give me grief over
> >the moisture spot, but is there anything I can do or say to get this
> >fixed? =A0We pay the warranty on this phone each month, plus being an
> >Alltel customer for over 12 years (well they were 360 Communications
> >when I signed-up), will that help?
>
> >Just curious -- =A0I gotta get her phone fixed, but I don't want to
jump
> >through dumb-ass hoops. =A0Thanks,
>
> >Alex
>
> 1. =A0Phones only carry a 12 month warranty, and you say it's older than
> that - so this is not a warranty issue but normal wear and tear.
>
> 2. =A0You don't pay every month for your warranty. =A0You may, however,
> pay monthly for INSURANCE.
>
> 3. =A0That insurance is from a different company, not Alltel. =A0It's up
> to them to decide if they will replace the phone, not Alltel.- Hide
quoted=
text -
>
> - Show quoted text -
Hi Everyone,
I took my phone into Alltel, and after they got the Insurance folks on
the line and I explained what the phone was doing, they said they
would approve a new phone. What's even better is the Alltel store was
outta the red Razr, so they replaced it with an LG ax8600 for the $50
deductable. I consider this an upgrade since the ax8600 has TONs of
features the Razr doesn't have. So it turned out to be a good
visit :) They even copied the contacts over to the LG phone.
Anyway, just some kudos for Alltel on this one ... they made me very
happy.
Alex
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