Is it Justice or Injustice from from warid Telecom
I visited to Warid telecom (pvt) Limited customer service centres
Showroom 7=828=829 G=9610 Block 8 Garnet Center Clifton=82 Karachi and
Plot =
No
27=96 A Block 6 PECHS=82 Business Arcade Main Shahrae Faisal=82 Karach.
And
I contacted by other warid number to online operator on 321 but only
gave a suggestion to visit customer centre, But they failed to give me
any satisfactory reason about the blockage of my help line to online
operator from my sim,When ever I visted the customer centres The
represantative there only read a message from our computer and answer
me to submit an undertaking for excuse and to restore my 321 online
help line. I claimed them on the undermention reason that I am not
going to accept it, I asked them that I want to meet the any authorise
person who can listen to my complain and to declare me innocent or
guilty but there was not any authorised person who can really do
something,
Please chage your logo (WE CARE) because poeple from warid telecom are
not taking intrest in the care of people, They only sit there to pass
time to get salaries, In this situation Warid Telecom will going to
loose its customers
God Bless to warid Telecom (Pvt) Ltd
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Dear Customer,
Thank you for contacting Warid Telecom Customer Service. With
reference to your mail, kindly note that we are not providing call
detail facility to our prepaid customers at the moment. However, your
cooperation in this regard is highly appreciated.
Please feel free to contact us if you require further assistance.
Regards,
Ghazanfar Akhtar
Executive Correspondence
Customer Service
Warid Telecom (Pvt.) Ltd.
UAN 111-111-321
Fax UAN 111-111-322
URL www.waridtel.com
Email customerservice@[EMAIL PROTECTED]
P.O. Box 3321 , Lahore
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From: Sohail Ahmed [mailto:silvertop_200@[EMAIL PROTECTED]
Sent: Tuesday,
September 11, 2007 8:46 PMTo: Warid Telecom Customer ServiceSubject:
RE: Bad behaviour of warid operator or by some secret agency person
(Thread:128893)
Its mean u cant do any help in this connection...... I missed/deleted
that number...I received that call around 3 p.m Pk time .I kindly
request you to please give me the sending/receiving summary of my
calls for 6 sep 2007.if need some charges I am agree to pay.
your answers shows that call untill thrice to a person is not a
offence.thanks for the information
Sohail Ahmed
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Warid Telecom Customer Service wrote:
Dear Customer,
Thank you for contacting Warid Telecom Customer Service. To process a
complaint regarding obnoxious calls, we request you to submit a
written complaint along with a copy of your NIC (kindly note that no
image attachment was found) mentioning following details:
=A7 Obnoxious caller number
=A7 Nature of obnoxious calls like messages, call etc
You can forward this complaint via fax on (042)111-111-322, email at
customerservice@[EMAIL PROTECTED]
or drop it at any Warid business centre
along with the above-mentioned requirements. As an alternate you can
call on our customer care number 321 and submit your complaint after
necessary verifications. Kindly note that at least 3 calls should
display in system for further process.
You are requested to visit our nearest business centre for physical
verification of missed calls and messages.
Please feel free to contact us if you require further assistance.
Regards,
Ghazanfar Akhtar
Executive Correspondence
Customer Service
Warid Telecom (Pvt.) Ltd.
UAN 111-111-321
Fax UAN 111-111-322
URL www.waridtel.com
Email customerservice@[EMAIL PROTECTED]
P.O. Box 3321 , Lahore
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Bad behaviour of warid operator or by some secret agency person
(Thread:128893)
I Sohail Ahmed user of cell No.0321 2277577 (Waridtel cellular) in
Karachi , Pakistan . On 06 Sep 2007, During my call some person
interrupted my call and claiming that I am called to his mother and
use vulgar language. I disconnect the call but that unknown person
call me from another warid number 0321 xxxxxxx for 13 minutes and
insist me to come his office near Jinnah hospital, Karachi, Pakistan
or he can able come my home or where ever I will be and knows all my
data. He misbehaved me use vulgar language against me and my family.
Please investigate the matter that why some body have authority to
listen my calls and interrupt me and use that kind of language. Please
investigate the matter and listen the voice and call data from your
record.
Also inform me that waridtel cell connection is safe for privacy or
not.In my experience its not the safe. what is the waridtel policy
about using that kind of abusing language or misbehave to another
person.
I inform you all the facts and Now its your duty to check and
investigate the the matter. In case of any loss to me, my family or to
my property waridtel will be responsible
Waiting for your detail reply.
Regards
Sohail ahmed
Cell Nos. 0333 3685566, 0321 2277577
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