Long and
I can't believe it.
I've been using Avanquest's MPT forums for a couple of years now. The
sup****t has never been excellent but adequate. Today, their forums and
sup****t just fell off the map.
I read a thread in Ideas & Suggestions where several people had
requested sup****t for Mozilla's Sunbird/Linux and UTF-8 sup****t. I
added to the thread, saying that I agree.
It was flagged as spam, removed and I was sent an auto-generated email,
essentially saying that I'd used a word identified as spam and I should
be more careful in the future. The message didn't indicate /which/ word
had been flagged as spam!
OK, I'll make sure that I just stick to alpha-numerics and no
exclamations, etc. I resubmit my post and <voila!> Same shenanigans.
So I poke around on the forums to see if anyone else has had this problem.
Sure enough, they have. Other posters had highlighted the ridiculous
policy of warning a user on a certain word... w/o identifying the word.
I post on that thread, essentially saying "me too" and, sure enough,
the post is flagged and the forum s/w dumps me to a page that says:
> You have been banned from this forum. Please contact the webmaster
> or board administrator for more information.
Of course, there is no way to contact the webmaster/admin via the board.
I go to Avanquest's website, submit a sup****t ticket and receive a
notice that "this address is no longer monitored..."
I've now been on hold with their "tech sup****t" for 15 minutes.
I'd recommend against buying anything developed or sup****ted by
Avanquest/BVRP. I'll certainly be staying away.
fwiw,
-Craig
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