J.H. Holliday wrote:
> "cranheim" <caranheim@[EMAIL PROTECTED]
> wrote in message
> news:snb5k.6845$ZE5.246@[EMAIL PROTECTED]
>> "J.H. Holliday" <doc@[EMAIL PROTECTED]
> wrote in message
>> news:yOOdndIMJI4DvcjVnZ2dnUVZ_vOdnZ2d@[EMAIL PROTECTED]
>>> "cranheim" <caranheim@[EMAIL PROTECTED]
> wrote in message
>>> news:ufZ4k.1531$LG4.123@[EMAIL PROTECTED]
>>>> I have not been able to get into verizonwireless backupassistant for
the
>>>> last two days. Is it down, or do I have a problem with my PC.
Sometimes I
>>>> get as far as the logon, but it will not accept my ID/Password
>>>> combination. This happened a week or so ago, and I thought it was
fixed.
>>>> Charles Ranheim
>>>>
>>> They changed the login/password procedures-- but neglected to tell us
>>> they did.....just access it from within My Account once you're logged
it.
>
>
>> I have tried every way I could think of to get into backupassistant
>> without success. I would appreciate it if you would send me the details
>> such as what you used to initially logon to verizonwireless, enter your
ID
>> & password, and what option to chose to transfer to backupassistant. I
>> tried to find "My Account" pulldown, but it was not there. What am I
>> missing? Charles Ranheim
>>
>
> Here's what worked for me:
>
> Login to your VZW account using your regular login and PW. From the My
> Verizon drop down list, select My Contacts. Then click on Sign In....and
> that takes me to my BA list without anything further. If that doesn't
work
> for you, better call Customer No Service....
>
>
Not a problem getting into BA on the Web but getting BA to run from my
VX8300 is another story. Four days now that BA has failed to run from
my phone. Sigh.
--
Civis Romanus Sum


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