cranheim wrote:
> "J.H. Holliday" <doc@[EMAIL PROTECTED]
> wrote in message
> news:lf-dnUQVC_GB78jVnZ2dnUVZ_gydnZ2d@[EMAIL PROTECTED]
>> "cranheim" <caranheim@[EMAIL PROTECTED]
> wrote in message
>> news:snb5k.6845$ZE5.246@[EMAIL PROTECTED]
>>> "J.H. Holliday" <doc@[EMAIL PROTECTED]
> wrote in message
>>> news:yOOdndIMJI4DvcjVnZ2dnUVZ_vOdnZ2d@[EMAIL PROTECTED]
>>>> "cranheim" <caranheim@[EMAIL PROTECTED]
> wrote in message
>>>> news:ufZ4k.1531$LG4.123@[EMAIL PROTECTED]
>>>>> I have not been able to get into verizonwireless backupassistant for
the
>>>>> last two days. Is it down, or do I have a problem with my PC.
Sometimes
>>>>> I get as far as the logon, but it will not accept my ID/Password
>>>>> combination. This happened a week or so ago, and I thought it was
fixed.
>>>>> Charles Ranheim
>>>>>
>>>> They changed the login/password procedures-- but neglected to tell us
>>>> they did.....just access it from within My Account once you're logged
>>>> it.
>>
>>> I have tried every way I could think of to get into backupassistant
>>> without success. I would appreciate it if you would send me the
details
>>> such as what you used to initially logon to verizonwireless, enter
your
>>> ID & password, and what option to chose to transfer to
backupassistant. I
>>> tried to find "My Account" pulldown, but it was not there. What am I
>>> missing? Charles Ranheim
>>>
>> Here's what worked for me:
>>
>> Login to your VZW account using your regular login and PW. From the My
>> Verizon drop down list, select My Contacts. Then click on Sign
In....and
>> that takes me to my BA list without anything further. If that doesn't
work
>> for you, better call Customer No Service....
> J.H. Holiday,
> I finally got your procedure to work by going into my security settings,
and
> adding a Trusted Site with the following information:
> "https://backupassistant.vzw.com".
Before I added this trusted site, I
would
> get an error saying it cannot find the server when trying to access
> https://backupassistant.vzw.com.
I am running windows XP Home Edition
w/SP3
> and IE v6.0.
> Thanks for your suggestion. Charles Ranheim
>
>
I think that is because the certificate comes up as "expired"
--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life
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